Bidtellect is Committed to Providing Best In Class Support

Please use the button below to submit a support request.

Please submit your ticket request here:

When submitting your request, please provide:

  1. High level summary of the issue you’re encountering
  2. All relevant details related to your issue
  3. What page within the DSP
  4. What particular campaign ID, creative ID, or insertion order ID you encountered the error on
  5. Any additional steps needed to recreate the issue
  6. The best email address to get in contact with you

Once you submit your ticket, someone from our Product team will contact you straight away.

  • Include data about your current environment, like the browser and page URL. This helps us understand your feedback better.
  • Max. file size: 50 MB.